Frequently Asked Questions

General Questions

Please read the Fitting Guide. If you have specific questions not answered in the guide, please message me through the shop.
No. rings and cages are sold separately, allowing you to mix and match what you order. It does not come with a lock - see the next question on how to get a lock.

Cleaning a cage depends on the material you bought and just how you want to clean it.

If you bought any material other than 'Smooth' then a good scrub while in the shower is sufficient for daily activities. However, you may notice some buildup on the surface that scrubbing does not remove. There's a small amount of porosity in the non-smooth materials due to the nature of 3D printing. For a deep cleaning of those parts, the cage is okay to put in the dishwasher with the caveat that the harsher cleaning environment will cause the dye color to fade faster. The temperature of the water in the dishwasher is well below the melting point of the Nylon the cages are printed with. Secondly, I've had customers tell me they've had great success in cleaning their cage using denture cleaning tablets in a glass of water on the nightstand overnight just as it would be done for dentures. This is a more gentle cleaning, but still gets into the nooks and crannies.

If you did buy the smooth material, then just a quick scrub with soap and water on a washcloth or loofah while in the shower should suffice as it does not have the same level of porosity of the processed plastic.

Finish Questions

3D printing leaves a texture on every print as the item is made layer by layer and each of the finishing options offers a benefit over a raw 3D print. Processed will have the part tumbled in a media tumbler to remove bits of texture and rough spots on the part. Processed is best described as the texture of an egg shell but it should be less jagged than a raw print. The Smooth finish is a chemical vapor process that chemically "melts" the outer surface of the part and leaves a smoother finish that's also water-tight and highly glossy, meaning skin will glide across it a little easier. MJF PA12 parts are printed at a finer layer height, and offers a finish that is about the same as the tumbled finish without any post-processing.
For any finish that is not the Smooth finish option, I do recommend giving it a sand if you're sensitive to the roughness or just want it smoother. 10-15 minutes with 600-800 grit wet sandpaper on the ring can make a world of difference. Do note that this may dull or remove the color in the sanded area. If appearance is of utmost concern, I recommend ordering in white, performing the finish work and then dyeing it yourself using a product like RIT DyeMore.
The finish you order should be based on what you want out of your experience in chastity. If you are still learning what size and features work for you, or if you've got a little more experience and know what works for you, but you're not planning wearing the cage for long stretches of time, order the Processed finish or MJF PA12. If you want to go long stretches of time or just want to treat yourself to the best experience possible, I highly recommend the Smooth finish.
Some customers have reported incidents of swelling or itching when wearing a Cherry Keeper. What I have found through customer feedback and research is that it's usually not the material itself; Most every time a customer has had this sort of reaction, it is the color dye. In 95% of circumstances, Black was the color reported to cause the problem, and while there are other possible factors at play, including lubricant used, and the change in hygiene required (even if you are good about it, it can still happen), but dye allergies do exist, and most people are caught by surprise when it happens. If you notice swelling, itching, or inflamation, please discontinue use of the cage and note if the symptoms disappear. If they do not, or they are severe, get the advice of a qualified medical professional. Fortunately, Cherry Keepers are offered in a rainbow of colors, and we offer plain white and light colors like yellow or pink for customers who discover they have a dye allergy.

Order Questions & Problems

Cherry Keeper products are 3D printed by Manueveo after you place your order. Manuevo is processing, printing and fulfilling orders to UPS for shipment in the 5-8 day range for SLS materials. Shipments originate from the Netherlands and delivery times will vary based on destination, but we find that most customers will receive their package within two weeks of placing their order. Manuevo's full list of lead times can be found on their web site.
Orders will come in a box that does not contain Cherry Keeper's logo, or in any way indicate the contents of the box. It's about as revealing of its contents as a box labelled "Amazon"
Please double check your order, and if the product that was delivered does not match what you ordered, please get in touch with our support and let them know that the wrong item was sent to you. Please use the contact form and mention the wrong items in order. It will help to provide a photograph of what you received..
No. The process is automated, the design you order is exactly what you will receive. Items do not come from me, or to me to where I can make changes after the order. If you want something different than what you see, message me regarding a customization/different size ring/custom size cage - all of those need to be designed before they can be ordered.
No.  The process is automatically sent to the printer once the order is completed.

Ring Questions

3D printing Nylon has some variance in accuracy: ± 0.15mm, then ± 0.15% of longest axis. Please use measurements as a starting point and relative to other pieces within the shop.
The angle numbers tell you how much the ring is rotated towards (negative angle) or away (positive angle) from the cage relative to the 'stock' ring of that style (flat or ergo). This changes the size of the gap the testicles have, and can relax or tighten the amount of space available. You can compare rings of differing angles and styles by using the Cage Finder and Ring Finder. I generally recommend starting with a non-angled ring and then tweaking from there once you find how it fits for you.
A Ball Hook on a ring is typically a matter of preference. The Ball Hook separates the testicles, and makes the area less roomy. That can be an advantage or a disadvantage, it depends on the wearer and their preferences. Other uses for it are limited only by your imagination..
Single, Double, or Triple - it's up to your preference. The double adds a bit of length to the cage, but it also has a wider contact patch with the skin which can be good for some people as it has a less pinpoint pressure point. It can also provide more "grip" on the skin and the skin may slide through a bit less. On the downside, it may push the testicles a bit more forward than a single ring as there is less skin to allow them to droop.
For the Cherry Keeper Innie, I recommend going up 6-8mm from the ring size you would wear with a more traditional cage design. I would not recommend a highly angled ring at all, but do consider one with the Love Handles on it to ease the burden of adding a strap and holding it tight against the wearers body.